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PS. 08 What We Think Doesn't Matter

Published on: 7th June, 2023

We can't assume that others have the same struggles as us.  Sounds obvious, right?

Well, it's tempting to create services and products with ourselves in mind.

For instance, I'm a tutor who helps other tutor business owners.

I can't assume they have the same pain points as me.  And as education business owners, we're prone to deciding what support people need.

Soundbites

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And that's why I rarely encourage people to carry out the traditional target audience exercise where you use your imagination to pinpoint who they are and what problems they're having. Instead, here's an actionable step you can take to really understand your audience."

" In short, we have to understand the real problems real potential customers are having."


Enjoy :-)

Sumantha


This inspiration was taken from the Small Business Big Lessons Podcast, Episode 8

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👋🏽 Hello! I'm Sumantha McMahon, a qualified business trainer with over 15 years' experience, and a former teacher turned tutor.

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About the Podcast

Upgrade Your Education Business

Each week, Sumantha shares fluff-free actionable ideas for education businesses who want to grow their businesses on their terms. 

Whether it’s marketing, turning ideas to income or wellbeing, each episode is designed to inspire you to take action that you can mould to suit your needs. 

Sumantha has been delivering training to large and medium sized businesses for 17+ years. As a teacher-turned-tutor, she now focuses on supporting education businesses. Outside of this, Sumantha delivers training to organisations and UK-based school trusts. For more information, visit www.UpgradeYourEducationBusiness.com

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Sumantha McMahon

Hello! I'm a qualified business trainer who had a career change into teaching. In 2017, I left the classroom and became a professional tutor. Now, I bring both my worlds together and exclusively support education business owners to launch and grow on their terms.